Design Shift

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From Missed Bus to Civic Movement

May 9, 2026

From Missed Bus to Civic Movement

How Carley Hart used AI, design, and a side project to turn commuter frustration into civic accountability.

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Designing What AI Can’t Replace (COMMUNITY)

Apr 22, 2026

Designing What AI Can’t Replace (COMMUNITY)

As execution gets easier, connection becomes harder. Rachel Paul is building what still matters.

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From Design Leader to Solo Builder: Eric Fain on AI, Judgment, and Taking the Leap

Apr 15, 2026

From Design Leader to Solo Builder: Eric Fain on AI, Judgment, and Taking the Leap

After 20+ years inside complex organizations, Eric Fain explains what changes when you build on your own—why designers have an edge in the AI era, and how judgment becomes the real leverage.

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Decision Rights Are the Work (Part 2)

Apr 8, 2026

Decision Rights Are the Work (Part 2)

Why design leaders must own decisions, not just shape them, in the AI era

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If You Need Influence, You Don’t Own the Decision

Mar 31, 2026

If You Need Influence, You Don’t Own the Decision

Why Design Leadership Must Move from Persuasion to Authority

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Why Hospitals Are Designed for Survival, Not Health

Mar 26, 2026

Why Hospitals Are Designed for Survival, Not Health

A firsthand look at how hospital systems excel at treating illness but fall short on supporting real recovery...and where design can close the gap.

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